Liazon Corporation cares about your privacy and wants you to be familiar with how we collect, use and disclose information. We use personal information to guide you in making smart benefits decisions, generate your plan rates, and enroll you with the insurance carrier(s) you choose as detailed below.
This Privacy Notice describes our practices in connection with information that we collect through the online information portal, decision support tools and enrollment system, collectively known as “the Marketplace,” or through computers and mobile devices, as well as through HTML-formatted email messages that we send to you that link to this Privacy Notice (collectively, including the Marketplace, the “Services”). By providing Personal Information to us, you agree to this Privacy Notice and the accompanying Terms of Service.
“Personal Information” is information that identifies you as an individual or relates to an identifiable person.
Personal Information We May Collect
To create your account in the Marketplace, your employer provides us with certain Personal Information about you, such as: your name, address, Social Security Number, hire date, birth date, gender and other information directly related to your employment. We use this information so that we can identify you and enroll you in your employee benefits.
When you sign in as a Registered User, you will be asked to provide us with your assigned username and password. If you choose to shop for benefits on the Marketplace, we will ask you to provide additional Personal Information that we need in order to provide you with a customized recommendation for the benefits that fit your needs and enroll you in plans, such as your smoking status, your expected health care utilization, your dependent information, your attitudes toward risk and other factors that would influence your insurance and benefits preferences.
If you submit Personal Information relating to other people to us or to our Service Providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Notice.
How We May Collect Personal Information
We and our Service Providers may collect Personal Information in a variety of ways, including:
How We Use Your Personal Information
We may use your Personal Information:
Disclosure of Your Personal Information
Your Personal Information may be disclosed:
PERSONAL HEALTH INFORMATION
Certain Personal Information that relates to your health or the provision of healthcare to you may constitute Protected Health Information (“PHI”) under HIPAA (the Health Insurance Portability and Accountability Act of 1996 and 45 C.F.R. parts 142 and 160-164, as amended). Entities that create or receive this information (such as your health insurance provider) are subject to strict rules regarding how they can share this information. Liazon will treat PHI it receives in compliance with all applicable state and federal laws and regulations regarding confidentiality of such information.
Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
If we are required to treat Other Information as Personal Information under applicable law, then we may use it for the purposes for which we use and disclose Personal Information as detailed in this Notice.
How We May Collect Other Information
We and our third party service providers may collect Other Information in a variety of ways, including:
How We May Use and Disclose Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information (such as combining your name with your location). If we do, we will treat the combined information as Personal Information as long as it is combined.
If you’ve provided us with Personal Information we may associate that information with the information about your usage of our site that is collected automatically.
THIRD PARTY SERVICES
We may include links in the Services to third-party companies, such as carriers and health and wellness providers. When you access those links, you will be leaving the Services and your usage of those third party sites will not be governed by this Privacy Notice, but by the privacy policies of such third party.
INFORMATION ABOUT CHILDREN
The Services are not directed at children under the age of 13, and we request that they not provide Personal Information through the Services.
Please note that we do collect information about dependent children as it pertains to their benefits coverage.
HOW WE PROTECT YOUR INFORMATION
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
How you can access, change or suppress your Personal Information
If you would like to review, correct, update, suppress or delete Personal Information that you have previously provided to us, you may contact us at the address below.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.
CHANGES TO THIS PRIVACY NOTICE
This Privacy Notice is effective as of the date stated at the top of this Privacy Notice. We reserve the right to revise and update our Privacy Notice from time to time. By accessing the Site or using the Services after we make any such changes to this Privacy Notice, you are deemed to have accepted such changes.
Please refer back to this Privacy Notice on a regular basis.
How to Contact Us
If you have questions about this Privacy Notice, please send an email to firstname.lastname@example.org with PRIVACY NOTICE in the subject line.