Since 2013, Liazon has surveyed employers and employees about their experiences using our benefits marketplaces. The data in our 2018 survey report show that overwhelmingly, employers and employees are satisfied with their marketplace experience. Employers are glad they made the switch from a traditional benefit delivery model, and report strong satisfaction with cost control, streamlined administration, and the implementation and renewal process. Employees reported satisfaction with having choice in benefit offerings, the ability to choose their own benefits and the benefits they chose. Employees also are more likely to stay with their employer because of the marketplace. Click here to download the report.